SHIPPING AND RETURNS POLICY
MAYSAMA ship worldwide with Royal Mail. Please see information from Royal Mail below;
We are working with our airline and postal/courier partners across the globe to maintain services, however, delays should be expected. Many countries have implemented special measure to combat the spread of Coronavirus COVID-19, especially for signature service to maintain social distancing.
The number of countries that we can access is changing daily. Most major export routes remain open, and we continue to accept and process mail, although customers may experience varying levels of delay.
There are significant delays to a number of countries right now due to a lack of available transport links and suspension of certain country’s postal operations. We strongly advise not to send items to destinations listed as ‘On suspension’ below.
Please check Royal Mail updates to see if we can currently ship to your country.
All orders are sent by Second Class Royal Mail shipping Free of Charge and arrive within 2-3 working days.
MAYSAMA make every effort to ensure you are happy with your purchase. However, if for any reason you change your mind, we accept returns for unused and unopened products within 14 days of delivery. Unfortunately, we cannot offer refunds for used or opened products due to hygiene purposes.